Riverside Library reopens with longer evening hours
The renovated branch now opens until 9pm on weekdays, with a new study area and free printing for students.
Find city services, pay bills and report problems
Everything you need from the City of Northvale, in one place. Open 24 hours a day, every day.
Popular right now: snow routes, property tax, flu clinics
Popular tasks
- Pay a parking ticket
- Check your bin collection day
- Pay your water bill
- Report a pothole or streetlight fault
- Renew a residential parking permit
- Apply for a building permit
- Book a recycling centre visit
- Register to vote in city elections
Keyboard focus is shown with a bold yellow highlight so you always know where you are.
Services and information
- Waste, recycling and street cleaning
Collection days, bulky item pickups, recycling centres and graffiti removal.
- Parking, roads and transport
Permits, tickets, road closures, snow routes and the Northvale tram.
- Housing and property tax
Pay property tax, apply for rent assistance and report unsafe housing.
- Business and licences
Register a business, apply for licences and find city contracts.
- Water, energy and utilities
Start or stop service, pay your bill and report a leak or outage.
- Health, family and social care
Child care support, senior services, clinics and help for carers.
- Parks, libraries and recreation
Book a pitch, find a library, join a swim class or reserve a shelter.
- Council, voting and democracy
Council meetings, elections, public records and how decisions are made.
- Public safety and emergencies
Emergency alerts, fire safety checks, flood maps and preparedness.
Featured service
Check your bin collection day
Use this service to find out:
- which bins are collected on which day
- if your collection has moved because of a public holiday
- how to report a missed collection
It takes around 1 minute. You will need your street address or postcode.
Start nowFor example, NV4 2RT
Step by step
Open a small business in Northvale
Follow these steps to get the licences and approvals you need before you open to customers.
Show all stepsStep 1: Check if your business needs a licence
Most businesses that sell food, alcohol, or offer personal care services need a city licence.
Step 2: Register your business name
Register your trading name with the City Clerk if it is different from your own legal name.
And: Get zoning approval for your premises
Confirm your premises can be used for your business type before you sign a lease.
Step 3: Apply for your licence and pay the fee
Applications are reviewed within 15 working days. You will get updates by email or text message.
Step 4: Book your opening inspection
A fire safety and health inspector will visit before you open to the public.
News and announcements
See all newsHave your say on the Eastgate cycle lane plan
Residents can comment on the proposed protected lane on Mill Road until 31 October 2026.
Bulky item collections now bookable online
You can book up to 5 large items for collection at a time, with slots available within 10 days.
Council meeting: the next full council meeting is on Tuesday 13 October 2026 at 6pm at City Hall. Meetings are open to the public and streamed with live captions. Read the agenda
Contact the City
Can’t find what you need? Our customer service team can help in over 40 languages.
Phone
311
Or (555) 014 3110 from outside Northvale
Monday to Saturday, 7am to 9pm
In person
Northvale City Hall
100 Market Square
Northvale NV1 1AA
Step-free access and hearing loops
Other formats
Ask for any page in large print, easy read, braille or audio.